Our primary goal is that Casa de linos products arrive safely to our customers. It is not that simple, but we strive for the best. That is why we use the German transport company DHL is the world leader in the logistics industry. It specializes in international shipping, courier services and transport. We are able to offer free shipping for all orders. The delivery time of products ranges from 2-5 days for Europe and America. Excluding only the shipment of fabric samples which is done through the state post office of each country.
– What about Australia and the rest of the world?
DHL does not ship to areas considered remote. These areas are located in Australia and the rest of the world. In these cases, we will contact you and advise you on how to ship.
– Can I track the delivery status of my order?
After your order has been shipped you will receive a tracking number so you can monitor the delivery status of your order via DHL. This tracking number is a clickable link that takes you directly to the relevant website, where you can track the progress of your parcel as it moves to the delivery address. It will also explain if there are any difficulties in delivering your order
There may be other charges, such as customs or import charges, customs clearance or handling charges in transit of your parcel, which will be charged to you by the parties concerned at a later stage. You can also email us and we will do our best to help you